Talent Strategies for the New Normal

The retail sector has been a major employer for decades and at the same time gone through major technological transformations. Talent and technology have been the two pillars of this sector but the relationship between the two has been changing over time. The current scenario demands a relook at talent and technology in the retail industry.

Agenda

• Opening Remarks by Kritika Murugesan, Director NASSCOM 10,000 Startups
• Keynote on Talent Strategies for the New Normal by Vidya Laxman, Director, Tesco Technology
• Panel: Future of Human Resources in Retail
  

  While there has been a Talent vs Technology debate in retail sector, the last few years have proven how both can revolutionize the sector and open up newer business models. Now, more than ever, it's important for the players in the sector to find the disruptive tech solutions that can enhance the productivity of their talent and lead the market in terms of growth, innovation and value provided to customers. Today, we have the leaders sharing their perspective on:

  How relevant is it to find the right talent when automation and tech solutions are replacing human resources.

  How relevant is re-skilling and upskilling of talent and how to make it happen? What would be some of the future job roles?

  What would be the best Talent + Technology use-cases in the near future?

  Moderator:

  • Sukanya Roy, Head - GCC and BPM, NASSCOM

  Panellists

  • Bhageerathi D. R., Director, Employee Experience, Unilever
  • Avantika Susan Nigam, Director & Head of HR, Global Business Services, India Hub, PepsiCo
  • Parineeta Cecil Lakra, Country People & Culture Manager, IKEA India
• 'Startup Showcase' by Retail Tech Startups

E-commerce in the Crisis and Change

E-commerce has revolutionized how things are bought and sold around the world and with the market leaders becoming the biggest tech companies, e-commerce has integrated multiple sectors to offer value to the consumers. E-commerce has not just made buying and selling easy but has also led to a shift in spending patterns and consumer behaviour in a significant way. It is evident that in many ways e-commerce was ready to step up during the pandemic. Let’s revisit this last decade and also explore what lies ahead.

Agenda

• Opening Remarks by Kritika Murugesan, Director NASSCOM 10,000 Startups
• Fireside chat on ‘E-commerce in the Crisis and Change': Debjani Ghosh, President, NASSCOM in conversation with Kunal Bahl, Co-Founder & CEO, Snapdeal
• Panel: The advent of Retail 4.0 – Online + Offline: Is it the New Normal for E-commerce
  

  The Indian retail industry has seen exponential evolution in the last two decades. If Retail 1.0 was about brick and mortar stores, Retail 2.0 was about the rise of hypermarkets, and Retail 3.0 was about growth of e-commerce, today the industry is on the cusp of Retail 4.0- a stage where online and offline retail will collaborate on multiple areas such as customer experience, analytics, supply chains to drive growth of the overall industry. Leaders in this session will share perspectives on:

  How will the Retail industry look like in 2025?

  What kind of online + offline collaboration models are already taking place in India?

  What are the current realized benefits of O+O and how can they be scaled up?

  Moderator:

  • Achyuta Ghosh, Head Of Research, NASSCOM

  Panellists

  • Jeyandran Venugopal, Chief Product and Technology Officer, Flipkart
  • Kapil Makhija, CEO, Unicommerce
  • Shriram Krishnamurthy, Head of Ecommerce, RB Health
• ‘Startup Showcase’ by Retail Tech Startups

To catch the sessions of the first part of the NASSCOM Retail Tech Day 2020 held on 3rd and 4th August 2020, click here.